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FAQ

 

Bookings

 

How do I book a ticket?

Tickets can be booked in three ways:
  • Through the process on-line site Geticket
  • Contacting the Call Center at 848 002008
  • In one of the outlets spread across the territory
To purchase tickets online you must have a credit card (Visa, Mastercards, Diners Club, American Express, PostePay). You will need to provide details of your credit card number, expiration date and control code that is on the back of the card. At the end of the booking process and if payment is successful, a notice will be forwarded via e-mail containing details of the reservation and cost components incurred.
 

How do I pay?

Tickets can be paid by you by credit card or through the payment system PagOnline UniCredit (reserved for account holders with the Bank via the Internet), following the procedures outlined in the purchase process on site. For the procedure for charging the user is redirected to the portal PagOnline Business owned by Uncredit. For maximum security, online transactions purchases are made through secure servers, certified Verisign, adopting the system of SSL (Secure Socket Layer).
 

Can I get tickets shipped?

Yes, tickets can be sent via courier. In the event that it requested the shipment to your home, this will be done by courier in a few days after the date of purchase, at a cost for shipping depends on destination country and specified in the order of payment items. Shipping is only selectable at time of booking, then the payment will not be able to request the shipment, and tickets must be picked up on the evening of the show at the box office
 

Payments

 

The payment is secure?

For maximum security, online transactions purchases are made through secure servers, certified Verisign, adopting the system of SSL (Secure Socket Layer)
 

Can I pay by bank transfer?

PagOnline is the online payment service that enables UniCredit to make purchases on the site Geticket.it without using your credit card, but by charging directly into your bank account. If you are customer UniCredit, and you have activated the service of the Bank via the Internet, here's how to use the service PagOnline. When payment, select the "PagOnline" and the system will connect you to the site in secure mode of UniCredit. Enter the access codes (PIN code and membership), and uses the password "disposable" Card of your password or of 'UniCredit Pass, the electronic device that displays UniCredit different passwords every 60 seconds, ensuring total safety of the with your permission of the bank transaction, the purchase will be completed and return to the confirmation page of our site to the purchase, you will receive an email confirmation of payment by email and with Geticket outcome of the operation performed by the customer UniCredit Bank. If you're not, choose the account that best suits your needs, you can apply directly online.
 

Shipping / Withdrawal

 

After how many days do I get tickets so I requested the shipment?

In the event that it requested the shipment to your home, this will be done by courier in a few days after the date of purchase, at a cost for shipping depends on destination country and specified in the order of payment items. Usually within 3 working days of the tickets arrive at your destination, otherwise you should contact the Call Centre on 848 002 008 to check the status of the shipment and have the tracking number to arrange delivery by courier.
 

When they can be picked up the tickets?

 

Can I delegate another person to pick my tickets?

Yes, you can. To delegate to pick a different person from holder credit card, you will need to provide confirmation (tickets) issued by Geticket Store, a certificate and a signed copy of a document of identity of the delegator.
 

Void / Refund

 

Can I request the cancellation of tickets?

All refunds will be managed from time to time as recommended by the Organizer of 'event. The Team Geticket will communicate to customers who have booked the manner and timing for the reimbursement of coupons.
 

If a refund as I do?

All refunds will be managed from time to time as recommended by the Organizer of event. The Team Geticket will communicate to customers who have booked the manner and timing for the reimbursement of coupons.